Any good salesperson knows the principles of salesmanship: how to prospect, what questions to ask and what steps to follow to close the deal. But too often, third-party phone answering services aren't so skilled in the art of selling. That's not a concern when you get services with us. Our answering services call center representatives are highly skilled and trained in the field in which they will work. It's just as though you hired them yourself.

The more convenient and easy it is for consumers to make inquiries, the more likely you are to turn potential customers in to repeat customers. Capture nationwide and worldwide sales by offering an easy-to-use, 24-hour ordering line, toll free. 24 hour live answering service costs for this feature are offset many times over with additional sales revenue.

When you contract with United for phone answering services, you get more than an unskilled worker to pick up a telephone line. You get a trained professional who enhances your business by treating callers with respect and applying the following sound customer service principles:

• Make connections - with the customer, that is. Our reps build the rapport that's essential to getting the desired result.
• Take interest in their needs. Asking about the customer is the surest way to discover what they really want or need.
• Know if you can help them. Most time the product is appropriate. If not, be honest; they'll appreciate your candor.
• Reinforce the decision. Thank the customer for picking your product and reassure them that they made a good choice.
• Follow through. Our toll free answering service equips you with the information you need to provide the right product.
• Follow up. An outbound calling plan is a great way to make post-sale follow-up calls that most competitors don't do.