That's why we felt you'd like to know more about out Tel-Assistance service. It's a professional service that gives you the benefit of an extra full time receptionist who's always at work, but never at the office!
Here's how it could work. Your loyal and efficient receptionist is handling calls as fast as possible to provide courteous and accurate service to your customers. Your other lines keep ringing while she's handling the previous call. But instead of your additional lines ringing off the hook, they're answered and handled by our Tel-Assistance receptionists who are always at work just when you need them.
They answer your phone exactly as you would and take messages. Or they can connect them right to your office or any location you request. Or she could simply say, "That number is busy, would you like to leave a message for a return call?"
If the Tel-Assistance secretary takes a message for you, she can even auto-fax/e-mail it right to you so you can initiate a call-back.
That's kind of like an overflow service that keeps you functioning efficiently, but doesn't leave callers feeling like there's nobody home.
In addition, your Tel-Assistance receptionist can receive calls for you even when all your lines are busy. It's like having an extra phone line that is only answered when all your lines are busy.
You will be pleased with our Tel-Assistance service so that when your receptionist is out, we will fill in and take all your calls -- without even being there! It's a great back-up service or even a full-time alternative that's worth considering.